Skip to content
Skip to search
Change country
台湾 / Taiwan
JURA in your Region
Europe
België
Bulgaria
Croatia
Česká republika
Danmark
Deutschland
Deutschland Gastro
Eesti
España
France
Greece
Hungary
Îsland
Ireland
ישראל / Israel
Italia
Latvija
Lietuva
Luxembourg
Nederland
Norge
Österreich
Polska
Portugal
Россия / Russia
Romania
Switzerland
Slovenija
Slovensko
Suomi
Sverige
Türkiye
United Kingdom
Україна / Ukraine
America
Brasil
Canada
Central America
Colombia
Costa Rica
Guatemala
México
Panamá
Perú
USA
Venezuela
Asia
Brunei
Cambodia
中国 / China
中国 / China PRO
Hong Kong
Indonesia
日本 / Japan
Қазақстан
澳門 / Macau
Malaysia
Philippines
Singapore
대한민국 / South Korea
台湾 / Taiwan
ประเทศไทย / Thailand
Việt Nam / Vietnam
Africa / Middle East
البحرين / Bahrain
ישראל / Israel
Kuwait
قطر / Qatar
South Africa
سلطنة عمان / Oman
الإمارات العربيّة المتّحدة / United Arab Emirates
المملكة العربية السعودية / Saudi Arabia
Australia / Oceania
Australia
New Zealand
International
Change language
ZH
EN
Meta navigation
Contact
Dealer Locator
MENU
Home Products
Navigate back
Home Products
Automatic Coffee Machines
Accessories
Maintenance Products
Tableware collection
Professional Products
Navigate back
Professional Products
Quality coffee solutions for the workplace
Automatic Coffee Machines
Accessories
Maintenance Products
Tableware collection
Purchase advice
Navigate back
Purchase advice
Why JURA?
Navigate back
Why JURA?
Why JURA?
Fundamental Swiss values
Perfect coffee quality
Intuitive operation
Stunning design
Easy maintenance
Sustainability
Unique service
Shop online
Dealer search
Optimum maintenance
Navigate back
Optimum maintenance
Optimum maintenance
TÜV-certified hygiene
CLARIS removes the need for descaling
Cleaning at the touch of a button
Milk system cleaning
Guaranteed hygiene when using milk
FAQs about maintenance & hygiene
Support & Service
Navigate back
Support & Service
Hotline & customer support
Product support
Dos and don’ts
Terminology & technologies
About Coffee
Navigate back
About Coffee
Coffee recipes
Barista tips
Coffee History
About JURA
Navigate back
About JURA
Company Portrait
Navigate back
Company Portrait
Company Portrait
Company history
Navigate back
Company history
Company history
90 years in pictures
Figures
Sustainability
Navigate back
Sustainability
Sustainability
Innovation
Design
Quality
Serviceability
Reconditioning
Recycling
Historical growth
Our responsibility
Navigate back
Our responsibility
Ecological responsibility
Social responsibility
Economic responsibility
JURA & Roger Federer
Navigate back
JURA & Roger Federer
JURA & Roger Federer
Campaign
Walk of Fame
About Roger Federer
CoffeeBreak - the magazine
Navigate back
CoffeeBreak - the magazine
CoffeeBreak - the magazine
Full version
Taiwan
Support & Service
Dos and don’ts
Dos and don’ts for the maintenance of your JURA coffee machine
First-time use
Before starting up and using the machine, read the instructions for use.
When using for the first time, start by setting the language. Select "English".
If "Fill system" appears several times and the process doesn't run properly when using for the first time, fill the water tank with warm water.
Daily Operation
Never add more than two level measuring spoons of ground coffee (or one level measuring spoon for some machines in the ENA line) to the filler funnel. The filler funnel for ground coffee is not designed for storage.Only add ground coffee to the filler funnel, never add chocolate powder, soluble coffee or similar coffee substitute products such as chicory coffee.
Do not use any coffee beans treated with additives or caramelised coffee beans. Only use roasted, untreated coffee beans to fill the bean Container.
Always remove the water tank from the machine to fill it with fresh water.
Always empty the coffee grounds container when the machine is switched on. This is the only way of resetting the coffee grounds Counter.
Do not remove the drip tray and coffee grounds container while you can hear the machine running.
Maintenance
If the wrong cleaner and descaling agent are used, the machine could be damaged and/or traces could be left behind in the water. Use only original JURA maintenance products. They are ideally suited to the maintenance programmes integrated in your automatic speciality coffee machine.
Descaling the machine:
Do not use liquid descaling agent to descale your machine, only JURA descaling tablets.
If you use a CLARIS filter cartridge, remove and deactivate this before you descale the machine.